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One of the best known and most used management systems throughout the world is offered by the International Organization for Standardization (ISO).  It is estimated that ISO 9001 quality management system are implemented by more than one million organizations in 75 countries worldwide.  Companies that are ISO 9001 certified follow guidelines as set by ISO.  ISO 9001 quality management system is probably the most comprehensive standard used nowadays.  ISO 9001 quality management system is a tried and tested framework helping companies to ensure that they always meet the needs of their respective clients.

Find below the general requirements of the ISO 9001 Quality Management System:

  • Documentation

To fully comply with ISO 9001 quality management system, certified companies that offer services or products must possess documented statements of a quality policy that contains the quality objectives.

  • Quality Manual

Companies seeking ISO 9001 quality management system certification must be in possession of a quality manual.  A quality manual contains the scope of the ISO 9001 quality management system and related documented procedures to address all quality related issues.

 

  • Control of Documentation

Control of documentation is important to ensure that all related ISO 9001 quality management system documents are approved before being issued.  When control of documentation is applied, it is easy for all documentation to be kept up-to-date.  When changes are made, revisions must be resubmitted for approval.

  • Management Responsibility

ISO is only responsible for putting the ISO 9001 quality management system together, not for auditing companies as well.  Companies implementing the ISO 9001 quality management system may perform a self-audit, but in most cases companies want to be certified as compliant.  To achieve this, the business management practices of companies need to be reviewed by an independent quality system certification company.  An independent assessment is perceived to be much more credible.

  • Avoiding Multiple Audits

Companies can eliminate costly and numerous audits through the institution of ISO 9001 quality management system certification.  Meeting the ISO 9001 quality management system certification requirements allows for a known set of rules to be followed within a business.

  • Measurement and Analysis

The monitoring, measurement, analysis and improvement processes regarding the ISO 9001 quality management system need to be planned and implemented to demonstrate conformity to product requirements, ensure conformity of the ISO 9001 quality management system, as well as continually improve the effectiveness of the ISO 9001 quality management system.  This includes determination of applicable methods, including statistical techniques, and the extent of their use.

  • Continual Improvement

Continual development and improvement of guidelines are essential if a company wants to remain compliant with the ISO 9001 quality management system standard.  This also ensures that corrective and preventative measures are in place to deal with any nonconformity that may arise.

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